General Terms and Conditions – Casino Legale Team

1. Definitions

In these General Terms and Conditions the following definitions apply:

•  Casino Legale Team, “we”, “us” or “our”: the service provider registered under Dutch Chamber of Commerce (KVK) number 97716278.

•  Client, “you” or “your”: the natural person who engages our services.

•  Services: the support and intermediary services we provide in relation to the recovery of funds from illegal online casinos.

•  Agreement: the digital agreement concluded between Casino Legale Team and the Client.

2. Applicability

These General Terms and Conditions apply to all offers, agreements and services provided by Casino Legale Team. By engaging our services or accepting a quotation, you agree to these terms.

3. Scope of Services

3.1 We provide intermediary and support services for the recovery of funds lost at illegal online casinos that operate without a valid European licence.

3.2 We do not handle claims against licensed and regulated operators (including but not limited to PokerStars, Unibet, Bet365 and similar platforms).

3.3 Our services include assistance with gathering evidence, preparing case files, filing complaints and corresponding with relevant parties.

3.4 We are not a law firm. We do not provide legal advice and we do not represent clients in court. If formal legal proceedings become necessary, we may refer you to a specialised lawyer or recognised legal partner. Any such engagement is subject to a separate agreement between you and that lawyer.

4. Fees

4.1 Our fees consist of a fixed case fee and a success fee:

•  €5,000 – €15,000 → Fixed case fee €500 + 25% success fee

•  €15,000 – €50,000 → Fixed case fee €750 + 20% success fee

•  Above €50,000 → Fixed case fee €1000 + 15% success fee

4.2 The fixed case fee is payable at the start of the engagement and covers the initial assessment, case preparation and first actions.

4.3 The success fee is only charged if funds are successfully recovered on your behalf.

4.4 All fees are exclusive of any applicable taxes unless stated otherwise.

5. Client Obligations

5.1 You must provide complete, accurate and truthful information and all relevant supporting evidence in a timely manner.

5.2 You remain responsible for the correctness of the information supplied. Incomplete or incorrect information may negatively affect the handling of your case or lead to termination of the agreement.

5.3 You declare that you have not violated the terms and conditions of the casino(s) concerned. This includes, but is not limited to, the use of multiple accounts (double accounts), the provision of false identity details, the use of prohibited software, or any other form of abuse or breach of the casino’s rules.

5.4 If it becomes apparent that you have breached the casino’s terms and conditions, we reserve the right to terminate the agreement immediately. In such cases the fixed case fee remains due.

6. Confidentiality

We treat all information and documents received from you as confidential and process them in accordance with our privacy policy and applicable data protection laws.

7. Liability

7.1 Casino Legale Team shall only be liable for direct damages that are the foreseeable and direct result of a attributable failure on our part.

7.2 Our total liability is limited to the amount of the fixed case fee paid by you in the relevant case.

7.3 We are not liable for indirect or consequential damages, including loss of profit, lost savings or damages resulting from actions of third parties (including casinos, payment providers or authorities).

7.4 We do not guarantee any specific outcome or successful recovery of funds.

8. Termination

8.1 You may terminate the agreement at any time. The fixed case fee remains due for work already performed.

8.2 We reserve the right to decline or discontinue a case if the information provided is insufficient, if the casino falls outside the scope of our services, if you have breached the casino’s terms and conditions, or if we reasonably consider the chances of recovery too low.

9. Privacy

The processing of personal data is governed by our Privacy Policy. By engaging our services you acknowledge that you have read and understood the Privacy Policy.

10. Governing Law and Disputes

These General Terms and Conditions and all agreements between us are governed by Dutch law. Any disputes shall be submitted to the competent court in the Netherlands.

11. Contact

Casino Legale Team

info@casinolegaleteam.eu

KVK: 97716278

Telephone / WhatsApp / Signal / Telegram: +31 6 38 68 49 77